ISO 9001 Quality Management

ISO 9001:2015 sets out the criteria for a quality management system. It can be used by any organization, large or small, regardless of its field of activity. In fact, there are over one million companies and organizations in over 170 countries certified to ISO 9001.

This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement. The 7 quality management system principles are set out below:

  • Customer focus

  • Leadership

  • Engagement of people

  • Process approach

  • Improvement

  • Evidence-based decision making

  • Relationship management 

The adoption of a quality management system is a strategic decision for an organization that can help to improve its overall performance and provide a sound basis for sustainable development initiatives. It ensures a more improved risk control of our business, a better focus on achieving planned results and better process control, leading to improved results. This should ensure improved customer satisfaction, continued customer retention and loyalty, improved image and reputation and greater credibility.

K7 has extensive experience in  designing, implementing and improving quality management systems..

K7 has conducted over 400 assessments of security companies up and down the country from the very small in size to the very large, seeing some of the very best practice to the very worst.

Using this experience we can help you develop a management system and compliance framework to enable your business to meet the requirements of the SIA approved contractor scheme.

We can provide support across al criteria ensuring your readiness for an ACS assessment. We provide support in:   

  • security screening to BS7858

  • implementing manned security codes of practice for door supervision, security guarding, close protection, key holding, CCTV & cash and valuables  in transit

  • business and strategic planning

  • process development and improvement

  • workforce management systems

  • human resource management

  • benchmarking business results

  • self assessment workbook assistance

  • internal audits and management reviews

  • incident and complaint management

How can K7 help

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